Use AI to craft
customer experience for engagement and delight
FullLoop Customer Experience is an
AI-powered total customer experience platform that excels at gaining actionable insights for real-time customer management.
Use AI to craft
customer experience for engagement and delight
FullLoop Customer Experience is an
AI-powered total customer experience platform that excels at gaining actionable insights for real-time customer management.
FullLoop CX provides you with feedback from customers on an attractive visual display. You can monitor and protect their experience in real time, identify business improvement, and use customer insights to make better decisions about where to invest your resources.
FullLoop CX gathers and analyzes customer feedback and transaction data to produce actionable insights. Machine Learning detects and manages unhappy customers and upsell happy ones on more of the products they love.
FullLoop CX turns customers into evangelists, employees into day heros, marketers into mind readers, and brands into household names. Call for a demonstration to transform your business today.
FullLoop CX provides you with feedback from customers on an attractive visual display. You can monitor and protect their experience in real time, identify business improvement, and use customer insights to make better decisions about where to invest your resources.
FullLoop CX gathers and analyzes customer feedback and transaction data to produce actionable insights. Machine Learning detects and manages unhappy customers and upsell happy ones on more of the products they love.
FullLoop CX turns customers into evangelists, employees into day heros, marketers into mind readers, and brands into household names. Call for a demonstration to transform your business today.
Connect with your customers
Whether your customers are new, existing, or VIP customers, you can make all your communication relevant to each customer with FullLoop CX, the powerful platform that can highly customize and personalize customer engagement at any touch point along their journey.
Get all done through one platform
in real time
You can manage your total customer experience on a single platform in real time with relevant indexes and scores. You can also customize FullLoop CX to fit the nature of your business in the way you want it to be.
Connect
with
your customers
Whether your customers are new, existing, or VIP customers, you can make all your communication relevant to each customer with FullLoop, the powerful platform that can highly customize and personalize customer engagement at any touch point along their journey.
Get all done through one platform in real time
You can manage your total customer experience on a single platform in real time with relevant indexes and scores. You can also customize FullLoop to fit the nature of your business in the way you want it to be.
Receive comprehensive insights with recommendations
FullLoop CX is built on more than 20 years of marketing research data and experience. Our advanced analytics dashboard is designed from a business viewpoint to automate insight discovery, give answers to business questions, and make recommendations.
Receive comprehensive insights with recommendations
FullLoop is built on more than 20 years of marketing research data and experience. Our advanced analytics dashboard is designed from a business viewpoint to automate insight discovery, give answers to business questions, and make recommendations.
Give your staff the tools they need
Using FullLoop, your staff have the right tools to attract, monitor and retain your customers, increase sales, and gain insights to build your next campaign and product hit. They will have the tools needed to boost your business.
Give your staff the tools they need
Using FullLoop, your staff have the right tools to attract, monitor and retain your customers, increase sales, and gain insights to build your next campaign and product hit. They will have the tools needed to boost your business.
Create wow experiences to new customers
FullLoop CX can collect new lead information by using a tempting incentive to approach them without great expense or disruption to normal procedures. Wow experiences can cause customers to look for ways to spend more with you and tell others about you.
Create wow experiences to new customers
FullLoop CX can collect new lead information by using a tempting incentive to approach them without great expense or disruption to normal procedures. Wow experiences can cause customers to look for ways to spend more with you and tell others about you.
Turnaround sales
from declining to growth
FullLoop CX uses a combination of customer behavior and attitudes for cross-selling conditions. With automatic offers from the system, happy customers get better deals on additional products. From the insights, you can offer selective promotions of the relevant products that each customer is likely to buy and get better responses.
Turn around sales from declining to growth
FullLoop CX uses a combination of customer behavior and attitudes for cross-selling conditions. With automatic offers from the system, happy customers get better deals on additional products. From the insights, you can offer selective promotions of the relevant products that each customer is likely to buy and get better responses.
Turnaround unhappy customers
FullLoop CX can collect new lead information by using a tempting incentive to approach them without great expense or disruption to normal procedures. Wow experiences can cause customers to look for ways to spend more with you and tell others about you.
Turnaround unhappy customers
FullLoop can collect new lead information by using a tempting incentive to approach them without great expense or disruption to normal procedures. Wow experiences can cause customers to look for ways to spend more with you and tell others about you.
Measure your media ROI
You can view the results of media exposure in comparison with selected metadata to see which media is worth your investment and ensure to select the right ones for each target group on different occasions throughout the year.
Measure your media ROI
You can view the results of media exposure in comparison with selected metadata to see which media is worth your investment and ensure to select the right ones for each target group on different occasions throughout the year.
Reduce costs of a customer satisfaction survey
FullLoop CX is faster with online real-time results. Using FullLoop, the automatic system can process hundreds of thousands of customer feedback a day and link to transaction data of each customer. Learning how customers feel about their purchase experience has never been better.
Reduce costs of a customer satisfaction survey
FullLoop is faster with online real-time results. Using FullLoop, the automatic system can process hundreds of thousands of customer feedback a day and link to transaction data of each customer. Learning how customers feel about their purchase experience has never been better.
Listen to what your customers are saying online
In addition, FullLoop can integrate with non-transactional data and customer comments on social media from social listening to complete the picture of total voice of customers. Social listening dashboard shows total mentions by intention, highlights and trends across social media sources.
Listen to what your customers are saying online
In addition, FullLoop can integrate with non-transactional data and customer comments on social media from social listening to complete the picture of total voice of customers. Social listening dashboard shows total mentions by intention, highlights and trends across social media sources.
นอกจากนี้ FullLoop ยังสามารถผสานรวมกับข้อมูลที่ไม่ใช่ธุรกรรม (non-transactional data) และความคิดเห็นของลูกค้าบนโซเชียลมีเดียที่ได้จาก social listening เพื่อให้ได้ภาพรวมของความเห็นทั้งหมดของลูกค้า หน้าจอ Social Listening บนแดชบอร์ดแสดงจำนวนครั้งที่มีการกล่าวถึงแบรนด์ของคุณ ข้อความที่สำคัญ และกระแสจากแหล่งต่างๆ ในโซเชียลมีเดีย
Join the leading brands
Leading brands and companies deploying FullLoop reduce costs in conducting traditional customer satisfaction surveys, improve customer experience, and increase sales revenue with impressive growth in upselling and cross-selling. Join us today to enjoy the benefits of advanced technology.
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Join the leading brands
Leading brands and companies deploying FullLoop reduce costs in conducting traditional customer satisfaction surveys, improve customer experience, and increase sales revenue with impressive growth in upselling and cross-selling. Join us today to enjoy the benefits of advanced technology.
Some interesting use cases
Some interesting use cases
How it works
FullLoop CX gathers customer data, transaction data, location, date and time, and survey data into one ultimate learning.
We use an AI technology, advanced machine learning with powerful Natural Language Processing -NLP based text analytics, to understand what customers are typing to us and process thousands of customer comments in seconds. FullLoop helps you classify issues and organize them in a way that makes complex opinions very simple to manage. Customer scores, issues, trends and all you need to manage customer experience display on real-time dashboards you can access from anywhere anytime.
How it works
FullLoop CX gathers customer data, transaction data, location, date and time, and survey data into one ultimate learning.
We use an AI technology, advanced machine learning with powerful Natural Language Processing -NLP based text analytics, to understand what customers are typing to us and process thousands of customer comments in seconds. FullLoop helps you classify issues and organize them in a way that makes complex opinions very simple to manage.
Customer scores, issues, trends and all you need to manage customer experience display on real-time dashboards you can access from anywhere anytime.
