FullLoop CX gathers customer data, transaction data, location, date and time, and survey data into one ultimate learning.
We use an AI technology, advanced machine learning with powerful Natural Language Processing -NLP based text analytics, to understand what customers are typing to us and process thousands of customer comments in seconds. FullLoop helps you classify issues and organize them in a way that makes complex opinions very simple to manage.
Customer scores, issues, trends and all you need to manage customer experience display on real-time dashboards you can access from anywhere anytime.